Frequently Asked Questions

ROUND is specially designed for use in automatic (electric) litterboxes, such as Scoopfree® and littermaid®. Many users with standard litterboxes also prefer round because it has a slightly longer useful life, and is more gentle on the cat’s paws. The only drawback is that the crystals roll far on hard surfaces if displaced by a playful cat.

CHUNK style is generally preferred for standard litterboxes. The irregular (chunk) shape crystals will not roll far from the box if displaced by a playful cat. They track less than other litters because of their larger size.

Yes ! There are three, Depth of crystal litter in litter box, Scooping, and Stirring.

Depth of crystal litter in cat box: The ideal depth to fill your cat’s litterbox is two inches (8 cm). This is the depth required for the odor-defeating technology to function optimally.

Scooping: Most users scoop feces daily, and discard in toilet or garbage. Do NOT flush any large amount of litter. If a few crystals cling to the solid waste that is scooped, this is harmless. You will need a scoop with wide slots, so the crystals fall through the slots.

Stirring: After scooping, stir the crystals about the litterbox. Most of the urine is directed at the center. If you don’t stir, the crystals around the perimeter are virtually unused and the crystals in the center are saturated. This reduces the useful life of the product.

One bag will last the average cat about three weeks under ordinary circumstances. One bag lasts one cat one month*. This claim is made by almost every crystal litter out there. It works like this: First of all, the litterbox should be filled to a depth of two inches (8 cm) for the crystals to function optimally. So, if you have a small litter box and a small cat or kitten, one bag will last about one month. For a great big cat with a great big bladder, it will be less. Also, individual habits vary widely in regard to how often the litter is changed. Damp environments, such as a bathroom where the shower is used often, shorten the useful life of the crystals. So the 1 bag 1 cat 1 month claim is affected by many variables and is true only in ideal circumstances.

*The more accurate way to state the case would be to say that if the litter box is filled to a depth of two inches (using more than a 4Lb. bag in most cases) and is stirred about regularly, it will last the average cat about a month, and will give you far superior results in terms of an odor free home environment for your family, guests and pets.

Mix small amounts of FreshMagic with the old litter, and increase gradually while reducing the amount of the old litter. After two weeks, clean box and use FreshMagic only. Your cat should now be accustomed to the new litter. This small effort on your part will return a world of benefits.

Short answer: like magic! Absorption is what happens when a sponge soaks up urine. The urine remains in the sponge unchanged, and the odor still emanates from the sponge, just as occurs with other cat litters. Adsorption is a chemical interaction whereby a change of physical properties occurs. The crystals contain millions of microscopic pores that exhale moisture. Silica sand crystals adsorb urine and its odor until a saturation point occurs, at which time the litter should be changed. This adsorption process also kills bacteria.

The product is made from silica (quartz) sand, a naturally occurring earth mineral. This product is silicon dioxide (SiO2), also called silica, silica gel, or silica sand. It is chemically and biologically inert.

This product is completely nontoxic to pets and humans.

Silicon dioxide is used as a food additive in such products as beer, salt substitutes (Diamond Crystal® Salt Sense) and dry coffee creamers. Obviously, because of the contact between cat litter and the cat’s eliminations, a physician should be consulted if any child is suspected of ingesting or handling any cat litter of any type.

Yes. The product will dry out the droppings, and the occasional diarrhea by gradually pulling moisture from them, and will reduce odor, but regular scooping is recommended. You will need a scoop with wide slots, so the crystals fall through the slots.

FreshMagic crystals are specially sized to defeat the messy tracking associated with standard litters. You do not want litter tracked through your home, and Fresh Magic keeps this to a minimum.

Yes. FreshMagic crystals are 100% biodegradable. In fact, we were “green” before it was fashionable. When put in a compost pile or landfill, the material completely absorbs into the earth in about one month. Fresh Magic causes up to 80% less landfill waste than some litters.

The yellow staining comes from the cat urine and does not in itself indicate change. Please read the next question: when should I change the litter?

When you can notice a slight urine odor from a distance of 90 cm (about 3 feet) twenty minutes after scooping or whenever you notice any moisture in the litter pan. These are signs that the litter has reached its saturation point and it is time to change.

With two cats, use one bag of Fresh Magic and change it about every 10 days or so. It is not advisable to use two bags at a time to last two cats one month. With three cats, use one bag of fresh magic and change it every week or so.

No. This could clog your drain. Put it out with the garbage or into a compost pile. 

Think about this. This odor is caused by the molecules that emanate from the cat’s eliminations. Your sense of smell tries to protect you by letting you know that you are inhaling these odorous molecules. You do NOT want your family and guests inhaling these molecules continuously over their lifetimes. It has to have an effect.